What You'll Learn

- Understand the CQC expectations - Enhance your role's impact on inspection outcomes

Real-Life Examples

- Learn how to respond to inspection questions - Gain practical tips for engaging with inspectors confidently

Key Outcomes

- Staff preparedness and confidence during inspections - Team-wide comprehension of the CQC framework - Boosted confidence, communication, and morale in your workforce

About the Course

Join our Care Staff Confidence Course, a practical and engaging training session tailored to boost the confidence of every team member, especially those on the frontlines and in support roles. Discover the secrets to impressing the CQC, gain insights into your role's impact on inspections, and learn how to confidently interact with inspectors. Enhance staff preparedness, team cohesion, and morale in your organisation. Take the first step towards a more confident and competent workforce today! Enroll now.

Course Curriculum

5 Chapters · 17 Lessons

  1. 1

    Understanding the CQC Framework

    1. (Included in full purchase)

      Module 1: Introducing the CQC Framework

    2. (Included in full purchase)

      Module 2: What are the quality statements?

    3. (Included in full purchase)

      Module 10: Introducing 'Feedback from Staff and Leaders'

    4. (Included in full purchase)

      Module 11: 'Feedback from Staff and Leaders' Deep Dive

    5. (Included in full purchase)

      Module 12: Don't Panic!

  2. 2

    How to speak to a CQC inspector

    1. (Included in full purchase)

      Module 2: Why are CQC speaking to me?

    2. (Included in full purchase)

      Module 6: How to feel confident

    3. (Included in full purchase)

      Module 7: How to give opinions

    4. (Included in full purchase)

      Module 14: Celebrate your successes

    5. (Included in full purchase)

      Module 19: Remember to CELEBRATE!

  3. 3

    Additional Resources

    1. (Included in full purchase)

      Giving Mixed Feedback Task

  4. 4

    CQC Practice Questions

    1. (Included in full purchase)

      SAFE | Safe and Effective Staffing

    2. (Included in full purchase)

      EFFECTIVE | Consent to Care and Treatment

    3. (Included in full purchase)

      CARING | Kindness, Compassion and Dignity

    4. (Included in full purchase)

      RESPONSIVE | Providing Information

    5. (Included in full purchase)

      WELL-LED | Freedom to Speak Up

  5. 5

    What next...?

    1. (Included in full purchase)

      Access the full course!

Ready to Boost Staff Confidence?

Join our course now and empower your team for success.

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